The Power of Feedback: Solving Wicked Problems through Listening and Learning
Why is seeking community feedback both the "smart and right" thing to do in social finance? What are emerging promising practice worth replicating, and what are some cautionary tales?
The "Power of Feedback" brief makes the case for social finance to listen and learn from community, raises challenges and barriers within the sector, and describes core elements of effective feedback loops based on research from the field.
A copy of the case is available for download here.